Hotel Eleven is looking for one full-time (or two part-time) awesome guest services representative to join our creative and inclusive team! We easily can train the right candidate who does not have prior hotel experience, however we require a strong knowledge of Austin and current events happening throughout our beautiful city.
Hotel Eleven is a locally owned and operated boutique hotel in the heart of the highly popular east side. If you’re looking for an opportunity to step away from cookie cutter hospitality, look no further. We are seeking someone with the skill set needed to provide our guests with hands-on hospitality as well as an unforgettable, authentic east Austin experience.
Qualifications: Thoughtful and outgoing personality Solve problems quickly Quick learner Think outside of the box Heightened attention to detail Strong time management skills Ability to communicate effectively and professionally Willingness and ability to work as a team member (we are a very small staff) Work with limited supervision TABC and food handler certification (or willingness to obtain) MUST LOVE CATS!
Responsibilities include, but are not limited to: Check in/out guests, make reservations Anticipate guest needs, and promptly deal with guest requests and complaints Act as concierge to guests for recommendations for restaurants, bars and things to co Act as barista and/or bartender Feed and entertain the hotel cat
Weekend and evening availability is a must!